PROPERTY MANAGEMENT SUNSHINE COAST
Protecting your asset and best interests
Over the years our team has a track record of delivering outstanding property management service to our clients, but along the way we have also had to resolve our share of big issues. The makings of a great property managers is forged through the experience of dealing with tenancy issues. Our team of the best property managers on the Sunshine Coast have learnt through our mistakes and have come out the other side as better professional in this industry. We understand that for many investors their rental investment properties have taken years of hard work to purchase and are the foundation of their retirement plans. Protecting these assets is a responsibility we take very seriously. Predicting an tenants future behavior starts with examining their past. The VEDA national tenant database give us a insight into a tenants full financial history. From tenancy black listing, unpaid debts, court judgement, bankruptcies and full credit history. We leave no stone unturned when examining a new tenant. Call our property management team on the Sunshine Coast to discuss how we can help manage your property.
TENANT HISTORY SCREENING
VEDA National Tenant Database
ONLINE MARKETING PROGRAM
The Mantis portal uploader is the most effective real estate marketing tool available. Our expert team of real estate agents on the Sunshine Coast will list your property on the top 3 property websites, with the most popular being Realestate.com.au that delivers results to over one million Qld property seekers. The most important part of internet marketing of a property is presentation and high quality photographs are essential. Extensive market research shows that quality of photos used to showcase a property directly effects the volume of enquires. We will always use professional photos to advertise your property resulting in the maximum number of potential tenants.
ADVANCED MANAGEMENT SOFTWARE
We use the most advanced rental property management software available in Australia. This service provides our owners up to date with access to their private owner portal log in. Cutting edge automated messaging ensures all of our owners, tenants and maintenance suppliers are constantly kept in the loop with vital property information. We offer real time reporting on any issue relating to your investment property. Great systems and excellent communication equals better service, put us to the test.
Property ME Management Software
PROPERTY MANAGERS SUNSHINE COAST
Our policy to inspect your property 3 months after the tenancy commences and every three to four months thereafter. Legislation does not allow for routine inspections to be carried out more frequently than every three months. The purpose of these inspections is to ensure your new tenants are taking good care of your property and also to identify any maintenance problems there may be. Routine inspections are the pivotal task to manage your property effectively and ensure the standard of your property remains high. We are detailed and thorough during these inspections and take photographs to support anything we are noting. Following the inspection you will receive a written inspection report detailing the manner in which the tenant is caring for your property and its general condition (including recommendations for present and future maintenance). Our team of the best property managers on the Sunshine Coast are continuously driving around the area and will conduct ‘random curb side inspections’ on the properties that we manage. If we notice anything that is not as it should be we will make a courtesy call to the tenants.
Zero tolerance on rental arrears: Through our strict tenant selection procedures, we are pleased to say that our percentage of tenants in arrears is always very minimal. However should a tenant fall into arrears we follow the guidelines issued bu the RTA - Residential Tenancies Authority as set out below the guidelines of the Residential Tenancies Authority as set out below. Allowance must be made, if posting, for public holidays and weekends when serving notices. We would normally hand deliver these notices. To help avoid getting to this stage we will always send a courteous reminder via SMS to the tenants on Day 3 and then phone them.
Day 4. During this entire rent arrears process we communicate with you and the tenant to resolve the problem as quick as possible.
Day 8 Notice to Remedy Breach is issued to tenant
Day 18 Notice to leave is issued to tenant
Day 27 Tenant to vacate and Bond claimed to cover rental arrears. Should your tenant not vacate, it will be necessary to issue an Urgent Application for Termination with the Small Claims Tribunal. We will only make an application if we are confident it is in your best interest.